Job Description
Redlands Community College is seeking a dependable, organized, and customer-focused Part-Time Administrative Assistant to support the Student Services team within the Admissions and Advising office. This is a part-time position that works up to 25 hours per week. The Administrative Assistant for Student Services plays an important role in providing excellent service to current and prospective students, families, college employees, and community partners.
The Administrative Assistant supports daily office operations by managing communications, maintaining records, coordinating appointments, and assisting with administrative projects. This role also contributes to student recruitment efforts by coordinating campus tours and helping prospective students and families feel welcome and informed as they explore educational opportunities at Redlands Community College.
The ideal candidate is professional, detail-oriented, comfortable managing multiple priorities, and committed to providing exceptional customer service.
At Redlands Community College, every interaction is an opportunity to make a positive difference in a student's college experience. We are looking for someone who takes pride in keeping an office organized, communicating effectively, and helping students and families navigate their next steps in higher education.
If you are organized, dependable, and enjoy helping others, we encourage you to apply!
Responsibilities include, but are not limited to:
- Answer and direct incoming telephone calls, screen callers, transfer calls, and take accurate, detailed messages.
- Monitor and manage the Admissions email account throughout the workday, responding promptly to inquiries and ensuring timely follow-up.
- Draft, review, and respond to office correspondence with professionalism, accuracy, and attention to detail.
- Provide accurate information to students, families, employees, and external contacts, referring inquiries to the appropriate departments when necessary.
- Follow up on phone calls, emails, and requests to ensure questions are addressed in a timely manner.
- Receive, sort, process, and distribute incoming mail and other office correspondence.
- Schedule appointments and meetings, maintain calendars, and assist with coordinating office activities.
- Assist with coordinating campus tours and welcoming prospective students and families to campus.
- Maintain organized filing systems and ensure confidential records and information are handled appropriately.
- Monitor office and supply room inventory and coordinate the ordering of needed supplies.
- Assist with special projects, events, and administrative initiatives as assigned by Student Services leadership.
- Perform other administrative duties as needed to support the daily operations of the Admissions and Advising office.
Qualifications include:
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Professional, friendly, and customer-focused approach when working with students, families, and colleagues.
- Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
- Proficiency with Microsoft Office applications, email, calendars, and general office technology.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Ability to work independently while contributing positively to a team environment.
- Previous administrative, customer service, or office experience preferred.
To apply: Applicants are strongly encouraged to apply online below, and submit a cover letter, resume, copies of college transcripts and three references including names, addresses and phone numbers.
